Privacy policy

Privacy Notice

This privacy policy explains what information may be collected during your visit to our website, when you have any other business contact with us and how we use this information. In addition, you will learn more about your rights.

Responsible for this website and the processing of personal data according to this privacy policy is ROFIN-SINAR Laser GmbH, Berzeliusstraße 87, 22113 Hamburg ("Rofin", "we" or "us"). Further contact details can be found in our imprint.

Rofin's data protection officer can be contacted at the following address:

Dr. Gregor Scheja
Scheja und Partner Rechtsanwälte mbB
Adenauerallee 136
53113 Bonn


1. Visiting our website

When you visit our website, we collect the following information, from your browser:

  • the IP address of your computer
  • date and time of access
  • name and address of the requested file
  • transferred data volume
  • report whether the retrieval was successful
  • identification data of the browser and operating system used
  • the name of your internet service provider 

This data ("access data") is processed in order to technically facilitate the use of the website. We use access data of our users for creating aggregated statistics (so that statistics do not show data about a single user but only about the collected data of a number of users), to learn what is of interest to users in order to improve our websites and offering. We also use the access data for maintaining or restoring the security of our offer or to detect and correct technical defects and errors.

Access data that is legally considered personal data (such as the full IP address) will be stored for a period of 7 days unless an exceptional incident requires a longer retention period (e.g. in case of a hacker attack).

Access data is processed under article 6 (1) f) European General Data Protection Regulation (GDPR). Our legitimate interest is the continued optimisation of our website.


2. Contact

a) Contact Forms

You can use our contact forms to send us messages and questions. According to your consent, we only use your data to respond to your contact inquiry. If your request is directed to another Rofin company, we will forward it to that company. You are not legally or contractually required to provide personal data when you contact us. However, please note that we cannot address your inquiry if the information marked as such is not provided.

To address your inquiry your data is stored until the inquiry has been completely processed, then it is deleted. You may withdraw your consent to the processing of your data at any time with effect for the future by sending a message to the contact details noted at the beginning of this privacy notice. The legal basis for our data processing is article 6 (1) a) GDPR.

b) Newsletter and Press Releases

If you have granted consent in each case, you subscribe to our newsletter or you are on our press distribution list. In our newsletters and press releases we inform you about our products and services in the area of industrial laser solutions on a regular basis.

We use the so-called double opt-in procedure to subscribe to our newsletters or our press distribution list. That means that after you have subscribed, we send an email to the address you provided asking you to confirm that you would like to receive our newsletter or our press releases. We will only send you our newsletter or our press releases if you have confirmed your registration. This ensures that we are able to prove that you registered and clarify any possible misuse of your personal data. Therefore, we will store your email address, your IP address and the time of your registration and confirmation as long as it is necessary to prove your registration and confirmation if claims, in particular civil and/or competition law claims are asserted against us. In any case, your email address, IP address and the time of your registration will be deleted when the respective claims have become time-barred. The legal basis for our data processing is article 6 (1) a) GDPR.

You may withdraw your consent to receive newsletter or the press releases and unsubscribe from the newsletter or the press releases at any time by clicking on the appropriate link provided in each newsletter or press releases email or by sending a message to the contact details noted at the beginning of this privacy notice. 


3. Contractual and marketing purposes

Rofin uses personal data about business partners and customers to provide information and services to customers and business partners. Rofin specifically uses personal information to help customers and business partners to complete a transaction or order, to enable communication and collaboration, to deliver products/services, to invoice for purchased products/services, and to provide ongoing service or support. 

We also use personal information for reporting purposes, such as ensuring a high level of customer service, assessing the quality of products and services, for manufacturing processes and quality control, to manage electronic signatures, to simplify internal management processes, to maintain, manage and comply with legal, regulatory, compliance and auditing obligations, policies and procedures, for operational continuity and/or disaster recovery procedures, to access sales or order portals or select services. 

We may also occasionally use personal information to contact customers and business partners and to conduct surveys for marketing and quality assurance purposes. You have the right to object to this use. The legal basis for our data processing is article 6 (1) f) GDPR. 


4. Cookies

Depending on your browser settings, we use cookies to collect information on how you use our website. Cookies are small text files which are stored on your computer when you visit our website. Cookies help us to determine how often our website is used and by how many users. It also makes it as convenient and efficient as possible for you to use our website. We use session cookies which are temporarily stored while you use one of our websites as well as permanent cookies to store information about computers which repeatedly access our website. This enables us to provide you with optimum user guidance and to "recognise" you when you return to our website so that we can offer you maximum variety and new content. We use permanent cookies to record the number of times you visit our website, the amount of time you spend on our website, start and end of use and your interest in our products.

The content of a permanent cookie is limited to an identification number. Name, IP address or other information regarding your true identity are not stored, and we do not set up any individual profiles regarding your pattern of use. Permanent cookies are automatically deleted. Storage duration varies depending on the cookie. You may delete permanent cookies at any time under the security settings of your web browser.

We use cookies in order to make our website more user-friendly. Some elements on our website require the browser which is contacting it to be identified after a change of pages. We use these cookies for technical reasons to make it simpler for you to use our website. Some functions on our website cannot be offered without the use of these cookies. 

On our website we also use cookies to analyse the users' browsing patterns. The personal data collected in this way is pseudonymised. Therefore the data can no longer be attributed to the users visiting the website. The data is not stored together with the users' other personal data. The analytical cookies are used in order to improve the quality of our website and its content. From the analysis provided by the cookies we learn how the website is used and can optimise our offer on an ongoing basis. 

The legal basis for the processing of personal data using cookies is article 6 (1) f) GDPR. Our legitimate interest is the continued optimisation of our website.

In your browser settings, you can deactivate the storage of cookies under "Options/Internet Options", limit them to certain websites or set up your browser so that it informs you when a cookie is sent. You may also delete cookies whenever you wish. Please note, however, that disabling or deleting them means that you will have limited presentation of our website and limited user guidance.


5. Data Processing by Third Parties

On our website, we use the services of etracker GmbH, Hamburg, Germany ( to analyse usage data. Here, cookies are used which enable the statistical analysis of the use of this website by its visitors as well as the display of usage-relevant content or advertising. Cookies are small text files that are stored by the Internet browser on the user's device. Etracker cookies do not contain any information that could identify a user.

The data generated with etracker is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to strict German and European data protection laws and standards. In this regard, etracker was checked, certified and awarded with the ePrivacyseal data protection seal of approval.

The data is processed on the legal basis of article 6 (1) f GDPR. Our legitimate interest is the optimization of our online offer and our website. As the privacy of our visitors is very important to us, etracker anonymizes the IP address as early as possible and converts login or device IDs into a unique key with which, however, no connection to any specific person can be made with. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time provided it is related to your person. Your objection has no detrimental consequences for you.

Further information on data protection with etracker can be found here.


6. Sharing personal data

If you wish to contact another Rofin company via our contact forms, we will forward your request to them and the receiving Rofin company will process your data for these purposes and stores them for as long as required for the provision of services or possible future business contacts. 

We collaborate with providers who support us in providing our services, performances and the offer on this website. These service providers (agents) process data on our behalf and under our control and for the purposes described in this privacy notice. In addition, we may disclose personal data to suppliers and cooperation where necessary for the provision of services. In particular, your personal data will be disclosed to Coherent Inc.

We may be required by U.S. law to disclose personal information to U.S. authorities. In these cases, we limit the publication to the extent that is legally mandatory. 

We may also disclose personal information to the holders of such rights, advisers and authorities to enforce our rights or to protect our rights or the rights of third parties. 


7. Transmission of personal data to third countries

We intend to also transfer your personal data to recipients in third countries. Third countries are countries outside of the European Union or the European Economic Area where it is not always possible to assume that the level of data protection is comparable to that of the European Union.

Before any such data transfer we ensure that the required level of data protection is ensured in the third country concerned or at the recipient in the third country. This may take the form of an "adequacy decision" of the European Commission which ensures that an adequate level of data protection has been ascertained overall for a certain third country. Alternatively, we can also transfer data on the basis of "EU standard contractual clauses" or, for recipients in the USA that have a valid EU-US Privacy Shield certification, on the basis of compliance with the principles of the "EU-US Privacy Shield". 

We would be pleased to provide further information on the suitable and appropriate safe-guards for compliance with an adequate level of data protection on request; the contact details can be found at the beginning of this privacy notice. Information on the participants of the EU-US Privacy Shield can be found under


8. Your rights when your personal data is processed

You have certain rights in accordance with applicable data protection provisions – in particular the GDPR and the relevant provisions in the applicable law of a Member State of the European Union: You have the right of access to your personal data.

  • You have the right to demand rectification of any inaccurate personal data.
  • You have the right to demand erasure or to restrict the processing of your personal da-ta.
  • You have the right to receive the personal data you have provided in a structured, commonly-used and machine-readable format.

If you have given us your consent, you also have the right to withdraw your consent at any time with effect for the future.

You are entitled to assert the above-mentioned rights against us, e.g. by notifying us via one of the methods of contact listed at the beginning of this data protection statement.

You may also contact the competent authority if you have a complaint about how your personal data is handled.


9. Your right to object

You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation on the basis of article 6 (1) e) or (1) f) GDPR, including profiling based on those provisions. 

In such cases Rofin will no longer process your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes.

In the context of the use of information society services, notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.